Home
Enroll Your Child Board of Education Curriculum & Instruction Special Education Advisory Committees
School Accountability Report Cards (SARC) School Websites
Employment Opportunities
AUSD Board Policy Disaster Preparedness Information Community Support Groups Community Links Albany Youth Programs Directory Title IX 1999 and 2005 Parcel Tax AUSD BUDGET WATCH 2010-11
Albany Pool Cougar Field Facilities Use Requests
AUSD FOOD SERVICES
Technology Services
District Office Phone Directory
Technology Services

Staff

Heather Carver
Director of Technology

Dax Kajiwara
Network Technician

David Fuchs
Computer Support Specialist



Documents

AUSD Tech Plan

Request for Proposal for VOIP replacement system:

Helpful Links

The Department of Technology Services is a service department for Albany Unified School District. The role of the department is to provide technical support, application support and network services. These roles encompass the following areas:

  • Telecommunications - phones, faxes, and integration with District services 
  • Internet Access - Internet Connectivity with an ISP and Internet filtering , E-Mail
  • Help Desk - workstation and application support
  • Technical Support - staff at school and work sites to support district use

Mission 

The Department of Technology Services’ mission is to “lead by example” in all technology activities, especially in areas of design, delivery and utilization. This method ensures:

  • Timely support for instructional and administrative computing
  • Technical complexity is removed from end-users
  • District standards are maintained
  • Security is established
  • Training is delivered
  • Automation of systems is managed to increase productivity

Providing unparalleled service, comprehensive communication, and efficient use of resources while empowering students and staff to achieve maximum potential in the achievement of a vision of optimized instruction, maximizing student learning and achievement while promoting life-long learning, and ensuring proficiency and accuracy.

Instructional Technology Goals

  • Students will use technology to seek, organize, and communicate information and ideas
  • Students will use technology to reach academic and individual goals
  • Students will use technology to promote creative potential, solve problems, and create products
  • Students will be able to evaluate technology and use technology ethically
  • Students will develop life-long technology skills

Administrative Technology Goals

  • To gather, correlate, and evaluate data to make sound academic and business decisions in support of learning
  • To increase the effectiveness and efficiency of administrative functions that support learning.
  • To enhance communication
  • To research and evaluate emerging technologies and resources to provide quality education for all students

System Status

No news posted

Help Desk

If you require computer support, please check the tech wiki that has a variety of solutions to common questions.

If you do not find the information you need, please visit the AUSD ticketing system to place a support ticket.

The AUSD tech support ticketing system is run through MyTechDesk. If this is your first visit to the site, you will need to set up an account. Enter the following in the Group Password field: ausd2009. Please enter your AUSD email account on the following screen and then follow the directions to set up your account. When submitting your ticket, please fill out all pertinent fields and provide as much information as possible.